 My first Panasonic disppointment |
| Review Date: July 7, 2010 |
| Reviewer: JFan, Tulsa, OK |
| We had to search for a replacement phone system when we had to add a third line to our home-office. We were replacing a Panasonic that had been as great as the Panasonic before that, so why wouldn't I have opted for yet another? This system had every feature I needed and more. Unfortunately, it's not self-explanatory and (someone has) misplaced the instruction booklet that must have come with it. Pretty confusing; but my main disappointment is that many people tell me they can't hear me very well. I've had the phone company out twice (we had switched providers at the same time that we added a 3rd line and this phone) and they have just determined that it's the phone itself -- especially weak is the accompanying handset with or without the use of the headset that I also ordered (separately). If I can get the company to replace this additional handset, it may work just fine. I sure hope so as I will eventually learn how to operate the many functions available and then life will be perfect. |
Panasonic Telephone
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| Review Date: June 14, 2010 |
| Reviewer: Carolyn Booth, California, USA |
| This system is not very user friendly. We have trouble understanding the manual and getting the phone set up to work correctly. I have worked with computers for the last 20 years so I know a little bit about electronics but this system is very technical but the features are very few. When you transfer a call to an extension it does not automatically go to voicemail if not answered it will just ring and ring. You actually have to transfer calls into a general voicemail box and the caller has to navigate to the correct voicemail box on their own. It is functional but not very user friendly! |
Nice Phone System
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| Review Date: May 30, 2010 |
| Reviewer: A. Armstrong, Tolland, CT |
| We bought this four line phone system two years ago. Set up was fairly easy as I read the manual completely prior to doing actual programming. Sound quality is good. This is a home/home business use system and we have all eight cordless handsets in play, along with all four incoming CO lines. The answering machine portion works very well, allowing us to change around the individual greetings easily. It is particularly easy to send a received message to any given handset so that the base unit is not blinking away, instead the assigned handset blinks. We do not have any of the problems with range, handset buttons, programming or unit failures other people have reported. The base unit itself is rarely used, but several of the handsets are punished daily. When we bought the unit, we ordered an extra handset for back up. It is still in the pantry, in it's orignal packaging as we have not had a single failure yet - even the handset the dog chewed on still works perfectly, although it has now become the basement extension. My wife routinely goes out to the mailbox while talking on a handset and it is over 100' away from the base unit in the house. Never a dropped call. No matter where we are in or around the house, upstairs, downstairs, in the garage, out in the back yard, we have a good clear signal. We also have a much older two line version of this phone in one of our stores and it too performs perfectly. Anyway, although this is a pretty expensive system for home use, it was the only four line game in town when we bought it and so far, knock on wood, the best phone system we have ever had. We love it! |
READ MY COMMENTS BEFORE PURCHASING Panasonic KX-TGA450B
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| Review Date: April 19, 2010 |
| Reviewer: Spy Tech, USA |
Just spent almost $600 for this Panasonic phone and 3 hand sets. I have 3 business lines and my objective was to do the following.
1-When someone calls, auto attendant answers the phone. Then customer have TWO CHOICES . Press 1 to directions and store hours and Press 2 for sales and tech support. When you press 2 then I want all the phones to ring so anyone in the staff can answer.
This phone CAN NOT do exactly what as I asked above. My tech person spoke to the tech support and learned. This is what it will do.
When someone calls, Auto attendant will answer the phone then the customer has to press the # key with 1 or 2 or 3 and it will RING ONLY IN ONE HAND SET OF 1,2 OR 3. If customer pressed 0 with # then it will ring ONLY THE BASE. . YOU CAN NOT JUST PRESS 1 OR 2. YOU HAVE TO PRESS # IN ADDITION. Since we have a small business and the base it not that loud so we will have to spend more money in gadgets to amplify the ringer or bypass the auto attendant to ring all hand sets which defeats the purpose of spending so much money. The good thing I like about it is music or information on hold.
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This phone has problems - sending it back
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| Review Date: March 18, 2010 |
| Reviewer: David W. Cox, Chattanooga, TN United States |
We've used a single line 5.8 GHz Panasonic for years and it's quiet. No background noise, but our new 4-line Panasonic is horrible. On the base unit handset, speaker phone or extension unit there is a constant high pitched whine along with other people talking. You cannot make out what they are saying but they sound like an off-frequency short wave broadcast. We have followed all of Panasonic's recommended fixes and nothing works. It's still there. Now they have suggested I send it to their service center and they'll send me a reconditioned unit in 7-10 business days. I didn't just pay hundreds of dollars to get a "reconditioned" used phone. . . .and just how am I supposed to conduct my business for those "7 - 10 business days"?
The audio quality of the voice mail and answering machine outgoing messages is excellent. So why can't the music on hold record with the same clairity? Both the pre-recorded music on hold and anything we load into the music-on-hold system sounds horrible. Very low fidelity and distorted. Don't think you can use your professional voice over hold messages with this system. It's actually less painful for your callers if you just turn the music-on-hold off.
Very disappointed with this and I've been a fan of Panasonic products for decades. |
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February 28th, 2010
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